Position Overview
Rail Gourmet UK is seeking a motivated individual to join our team as On Board Host for TransPennine Express (TPE) at Edinburgh Waverley Station.
Hours: Permanent Part Time 20 hours
Shifts: Rotational shifts between 5 AM to 10 PM, including some weekends.
Pay Rate: £13.65 per hour plus commission.
We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1,000 employees in the UK alone, we are committed to delivering a First-Class service consistently.
Full training will be provided.
As an On Board Host
- Provide ‘at seat trolley service’ on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
- Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
- Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
- Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
- You can claim up to 50 rover tickets for TPE network rail for family & friends.
Benefits
- Discounted meal while on shifts.
- Employee discounts.
- Friends and Family discount app.
- Award-winning training, apprenticeships and development programs.
- Health & wellbeing support.
Please be aware that if you are successful in your application you will need to complete a DBS check.
SSP is proud to be an equal-opportunity employer who seeks to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.
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