Contract type
Zero‑hour contract. There is no guarantee of a set number of hours each week. While the organization aims to provide a consistent pattern, flexibility is required as schedules may change based on business needs. The role includes every weekend (potentially both days), bank holidays, and school holidays but does not require evening or split shifts.
Contract duration
Fixed‑term contract until 03‑Jan‑2027. Eight contracts available.
Salary
£12.75 per hour.
What it’s like to work here
Benefits: we help you look after the things that matter, such as saving for your future, getting a discount on your weekly shop, and encouraging work‑life balance. The detailed benefit package is outlined below.
As a Team Member, your main focus is front of house, dealing directly with people. You will welcome and look after everyone who comes to the café, ensuring everyone has an enjoyable time. This lively business is constantly on the go, so teamwork and adaptability are essential.
You’ll be keen to understand what people want, to help them, and to make recommendations. You will maintain high standards of food and drink preparation and presentation, using your eye for detail to keep displays and signs accurate and attractive. Occasionally you may help the kitchen team with food preparation.
We provide a role‑specific induction, training in allergens and food safety, and any needed mentoring. You can sign up for further professional training and development if you wish.
Who we’re looking for
- Happy to work in a team or on your own initiative.
- A people person who cares about giving great service.
- Enthusiastic and willing to learn.
The package
- Substantial pension scheme of up to 10% of basic salary.
- Free entry to National Trust places for you, a guest, and your children (under 18).
- Season ticket loan.
- EV car lease scheme (for roles that meet the salary criteria).
- Perks at work discounts such as gym memberships, shopping discount codes, and cinema discounts.
- Holiday allowance up to 32 days related to length of service, plus a holiday purchase scheme, subject to meeting minimum criteria.
Location
Belton House, Belton, Grantham, NG32 2LS.
Closing date
21st June 2026.
Requirements
Eligibility to work in the UK.
Equal opportunities statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination.
Safeguarding statement
The National Trust is committed to safe recruitment processes to help the organization attract and appoint the right staff for the role and responsibilities stated in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.
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