Customer Relationship Manager – HF1346463

Customer Relationship Manager – HF1346463

Location: Sutton

Salary: £30,000 + commission (OTE £42,000) + bonuses

Interview Date: 16th July

This is an exciting opportunity to become a trusted adviser to a portfolio of valued clients.

What You’ll Do

• Manage and develop strong relationships with a portfolio of customers
• Drive customer retention, engagement and satisfaction
• Conduct regular account reviews and success planning sessions
• Identify upsell and growth opportunities where appropriate
• Resolve customer concerns and coordinate solutions with internal teams
• Monitor KPIs and ensure customers achieve desired outcomes
• Support onboarding and adoption of products and services

What You Bring

• Experience in customer success, account management or client services
• Excellent communication and relationship-building skills
• Commercial awareness and customer-focused mindset
• Strong organisation and problem-solving abilities
• Ability to manage multiple priorities effectively

What You Get

• £30,000 + commission (OTE £42,000) + bonuses
• Performance bonuses
• Career progression opportunities
• Structured training and development
• Collaborative and supportive team culture

Why Different?

This role offers genuine ownership, visibility and the opportunity to make a measurable impact on customer outcomes while developing a rewarding long-term career.

We believe that diversity makes us stronger and more innovative. We warmly welcome applications from individuals of all backgrounds, experiences, and perspectives. Hit apply or reach out to one of our talent team to progress your application and journey with us.

…