Customer Experience Lead: VOC, Analytics & Cross‑Team

Company: XPENG
Apply for the Customer Experience Lead: VOC, Analytics & Cross‑Team
Location: London
Job Description:

XPENG is seeking a Customer Experience Manager in London to lead the Voice of the Customer program, ensuring exceptional client interactions.

The candidate should have a strong background in VOC management and cross-functional coordination, ideally in the automotive or tech sectors. This role includes measuring customer satisfaction and innovating processes for continual improvement.

Join XPENG to influence the future of mobility as we advance our commitment to customer-centric solutions.

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Posted: June 20th, 2026