The Role
As a Senior Benefits Analyst you will be responsible for the delivery and management of employee benefits programmes across Entrust’s global footprint, including EMEA, APAC, LATAM, and Canada. You will support the implementation, analysis, and ongoing administration of key benefits such as healthcare, life insurance, disability, retirement, and leave programmes. Working closely with internal stakeholders, you will contribute to renewal cycles and strategic planning, ensuring programmes remain competitive, compliant, and aligned to business needs.
The role also plays a key part in ensuring adherence to local regulations, driving clear and engaging benefits communication, and delivering a high-quality experience for employees and internal partners.
Responsibilities
- Support the accurate and timely administration of our global benefits programs through close collaboration with HR operations, payroll, and local HR business partners.
- Provide ongoing support for the global benefits renewal process including data submissions, follow-up requests, invoice reconciliation and processing, budgeting/forecasting, and coordinating with internal partners.
- Partner with key stakeholders to implement new benefits programs or program changes, including enrolment coordination, communications, and administration process changes.
- Create and maintain key internal global benefits resources, including but not limited to standard operating procedure documents, the global benefits inventory, management reporting, global calendar, and invoice tracking.
- Develop and coordinate (in partnership with brokers and internal partners) the delivery of communication materials and educational resources to help employees understand their benefits and wellbeing options.
- Provide ongoing support and respond to escalated benefits program inquiries from employees, managers, and HR partners.
- Work closely with the Wellbeing Team to support the implementation, administration, and integration of global wellbeing programs and projects.
- Serve as a subject matter expert in cross‑functional projects requiring global benefits representation.
Basic Qualifications
- 5+ years of experience in Benefits and/or Total Rewards, with strong knowledge of global benefits plans and programmes, with a particular emphasis on EMEA and the UK.
- 3+ years of experience in benefits administration, with a particular emphasis on EMEA and the UK.
- Strong organizational skills with the ability to multitask, prioritize, and collaborate simultaneously with a variety of global internal and external stakeholders.
- Working knowledge of relevant employment and benefits legislation, with a demonstrated ability to apply it appropriately.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- High level of attention to detail, accuracy, and thoroughness.
- Collaborative team player with excellent communication and customer service skills.
- Proficiency with Microsoft Excel, Word, and PowerPoint.
Preferred Qualifications
- Previous experience with APAC and North America benefits.
- Experience using Workday.
- Fluency in a second language with an emphasis on French.
Please note this is a hybrid role with 3 days a week in our London office.
Employment Equity Statement
Entrust is an EEO/AA/Disabled/Veterans Employer.
For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.
If you require an accommodation, contact accessibility@entrust.com.
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