Service Advisor

Service Advisor Vacancy in Helston at Volume Main Dealer!

Are you an experienced Service Advisor seeking a rewarding opportunity within a reputable automotive dealership? Our client, a well-established main dealer in Helston, is looking to appoint a highly skilled Service Advisor to join their dedicated team. This role offers a competitive salary, excellent career progression prospects, and the chance to work with a recognised leader in the automotive industry.

Key Benefits

• Basic salary of up to £33,000 per annum, with OTE earnings reaching £41,000
• Monday to Friday working week, with 1 in 3 Saturdays
• Supportive team environment with ongoing training and development
• Clear career advancement pathways within the dealership
• Opportunity to work with a respected industry brand and enhance your professional profile

Duties

• Providing outstanding customer service and managing customer expectations effectively
• Booking vehicles for servicing, repairs, and maintenance in a professional manner
• Upselling additional services and products to maximise workshop profitability
• Liaising with workshop technicians to ensure timely completion of work
• Managing all vehicle and customer documentation accurately and efficiently
• Building and maintaining long-term relationships with customers to foster loyalty
• Supporting workshop revenue growth through proactive customer engagement

Requirements

• Proven experience as a Service Advisor within the motor trade, ideally within a franchise dealership
• Excellent communication and organisational skills
• Strong customer focus and a professional, friendly manner
• Knowledge of automotive systems and relevant dealership software
• Ability to work efficiently in a fast-paced environment
• Valid UK driving licence

If you are a motivated and professional Service Advisor looking for a new challenge within a forward-thinking dealership in Helston, this is an excellent opportunity to advance your career.

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