Resident Experience & Complaints Liaison

Mears Group PLC is looking for a Complaints Officer to join their team in West London. This role involves providing excellent front-facing support and advice for all complaints, ensuring clients are prioritized in service delivery.

The ideal candidate should possess relevant experience in handling complaints within Social Housing, showcasing strong communication and customer service skills. Mears offers various benefits including 25 days of annual leave, volunteering leave, and employee perks.

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