Service Improvement Lead – Dynamics 365 (Hybrid, Leicester)

Pertemps Leicester is seeking a Service Improvement Lead for a 4-month contract. The role involves identifying operational issues and driving service improvements in a hybrid work environment. You will support the stabilization of Microsoft Dynamics 365 and enhance customer journeys through process improvements.

The ideal candidate has substantial experience in service operation and customer service environments, with the ability to influence through strong stakeholder management skills. This is an impactful opportunity to assist a business in transformation.

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