We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application submitted in Welsh will not be treated less favourably than applications in English.
If you require reasonable adjustments or support – such as larger fonts, braille, or alternative formats – please contact the recruiting manager named in the job advert, or the Aneurin Bevan University Health Board recruitment team at 01495 745805 option 3 or email abb.vacancyrequests@wales.nhs.uk.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications. If short‑listed, you will be contacted via the email address you supplied. Successful applicants will receive all recruitment correspondence via that email account.
Job Overview
An exciting opportunity for a highly organised and motivated individual to work directly with the Divisional Management Team in the Division of Surgery as Business Support Manager.
Reporting to the Assistant Directorate Manager within the Head and Neck directorate, this post supports the management team to deliver business functions within the Division.
The holder will provide comprehensive business, project and administrative support to coordinate, monitor and deliver divisional objectives, support performance reporting, governance arrangements, business case development and service improvement projects, working collaboratively with clinical and managerial colleagues.
Main duties of the job
- Provide high‑quality business and project support to the Divisional Management Team.
- Coordinate divisional governance meetings, including preparing agendas, papers and action logs.
- Produce reports, performance dashboards and presentations to support decision‑making.
- Support the development of business cases, service improvement initiatives and workforce or financial plans.
- Manage and maintain divisional documentation, including Standard Operating Procedures and Terms of Reference.
- Support procurement and budget management processes, ensuring compliance with Health Board policies.
The post holder must demonstrate flexibility, excellent communication skills and the ability to manage competing priorities while maintaining attention to detail.
Welsh language speaking is desirable; English and/or Welsh speakers are welcome to apply.
Working for our organisation
Aneurin Bevan University Health Board is a multi‑award winning NHS organisation providing integrated acute, primary and community care for a population of 650,000 with over 16,000 staff.
We offer a benefits package and extensive training and development opportunities, including paid mandatory training, in‑house programmes and professional qualifications. Flexible working and support for wellbeing are also available.
Qualifications and Knowledge
Essential criteria
- Educated to degree level, relevant NVQ’s or equivalent health board experience.
- Extensive use and knowledge of health board IT packages and applications, including but not limited to Microsoft Office, Welsh PAS and Clinical Work Station (CWS).
- Evidence of further study and personal development (e.g., ECDL Qualification).
- Knowledge of financial processes, including expenses.
- Knowledge and understanding of project management processes.
Desirable criteria
- Welsh language skills – levels 1 to 5 in understanding, speaking, reading and writing in Welsh.
- Knowledge of Single Cancer Pathway (SCP) and targets.
- Project management qualification.
Experience
Essential criteria
- Experience working in a similar NHS admin role.
- Extensive experience with performance and data management, including routine reporting, analysis and trend identification.
- Experience handling complex or sensitive information professionally.
- Extensive staff management skills, including recruiting and HR processes.
- Previous experience working to tight deadlines.
- Experience handling informal patient complaints and concerns.
- Experience training new staff and producing refresher training material.
Desirable criteria
- Welsh language skills – levels 1 to 5 in understanding, speaking, reading and writing.
Skills and Attributes
Essential criteria
- Operate in a confidential and professional manner.
- Excellent organisational skills.
- Plan and prioritise personal and team workload effectively.
- Strong leadership qualities and ability to build employee relationships.
- Show resilience under sustained pressure while maintaining high standards of work.
Desirable criteria
- Welsh language skills – levels 1 to 5 in understanding, speaking, reading and writing.
Other
Essential criteria: Ability to travel across sites if necessary.
#J-18808-Ljbffr…