Resident Relations & Complaints Liaison

Mears Group is seeking a Complaints Officer in West London. The role involves resolving front-line complaints and ensuring client satisfaction while representing Mears professionally. The ideal candidate should possess strong communication and customer service skills, along with experience in social housing.

Benefits include 25 days annual leave, volunteering leave, and staff perks through Mears Rewards. Candidates must have the right to work in the UK.

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