Seasonal Sales Associate – Regent Street

Seasonal Sales Associate – Regent Street

Available to work over the summer period (29th June – 9th August).

Role

As a Sales Associate, you provide excellent and friendly service. You greet, qualify, recommend, and close with customers. You work with the Store Manager and other associates to ensure customer needs are met and provide a safe working and shopping environment.

• Provide outstanding service that creates a positive experience for customers and generates loyalty.
• Consistently show a genuine desire to help customers.
• Establish and promote customer loyalty using company tools such as mailing list cards and customer books.
• Provide extra information and go the extra mile to satisfy the customer.
• When a product is not available, always offer alternatives.
• Deal with complaints in a professional manner by passing them on to the manager.

Product Knowledge

• Outstanding knowledge of the product reflecting the quality of service provided.
• Excellent knowledge of trends and fabrics (composition, terminology, garment care, styles, etc.).
• Maximize the potential of products to create sales.
• Good understanding of the business to drive sales growth.
• Provide feedback to the Store Manager on what is selling.
• Build a regular client base.
• Identify best and slow sellers to improve overall sales.

Maintains Safety, Security and Integrity

• Follow all procedures to maintain safety and security.
• Ensure aisles are safe.
• Keep the stockroom safe.
• Take action if other associates act unsafely.
• Follow loss‑prevention procedures.
• Take action to reduce shrink.
• Treat all associates and customers with respect.

Profile

• Minimum of 2 years of progressive retail experience in a luxury/contemporary brand.
• Extensive experience and ability to lead delivery of a high level of customer service in a brand retailer.
• Communicate honestly, openly and constructively.
• Contribute to an inclusive culture of diverse styles and talents working toward a clear purpose.
• Demonstrate flexibility and innovation in recognizing and reacting to the changing business environment.
• Love working with international clients.

Key Requirement

Available to work evenings and weekends.

Start Date: 29th July – End Date: 9th August

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