Contract Manager

Contract Manager M&E Maintenance

Location: SurreySalary: Up to £65,000 per annum

We are seeking an experienced and commercially focused Contract Manager to join a growing Maintenance division in Surrey. This is an excellent opportunity for a driven individual with a strong technical understanding of Mechanical and Electrical (M&E) services to manage a varied portfolio of maintenance contracts across both Public and Private Sector clients.

The successful candidate will oversee a mixed portfolio of M&E maintenance contracts valued at approximately £2 million, ensuring operational excellence, compliance, customer satisfaction, and commercial profitability.

Key Responsibilities

• Manage and oversee a portfolio of Mechanical & Electrical maintenance contracts across multiple client sites
• Build and maintain strong, long-term client relationships with key stakeholders
• Ensure contracts are delivered safely, compliantly, on time, and within budget
• Manage both direct labour and specialist subcontractors effectively
• Monitor contract performance, profitability, and WIP (Work in Progress) management
• Drive continuous improvement and identify opportunities to increase contract value and profitability
• Ensure engineers and subcontractors operate in line with health & safety and compliance standards
• Attend client meetings and confidently represent the business at senior stakeholder and boardroom level
• Support operational planning, reporting, and resource management across the maintenance department

Requirements

• Minimum 5 years experience in Contract Management within the Building Services or Maintenance sector
• Technical background in either Mechanical or Electrical Engineering preferred
• Proven experience managing profitable long-term maintenance contracts
• Strong understanding of M&E maintenance operations within commercial environments
• Experience managing both direct and subcontract labour teams
• Demonstrable experience in robust WIP management and commercial control
• Excellent communication and stakeholder management skills
• Strong organisational and process-driven approach
• Customer-centric mindset with a focus on service delivery and retention

Essential Skills

• Strong IT proficiency including:
  • CAFM systems
  • Microsoft Office
  • 4PS
  • Sage
• Strong understanding of compliance and health & safety requirements
• Ability to challenge engineers and operational teams constructively on safety and standards
• Commercial awareness with a focus on contract profitability and operational efficiency

What Were Looking For

We are looking for a confident and professional Contract Manager who can balance operational delivery with commercial performance. You will be equally comfortable directing engineers on-site as you are presenting to senior client stakeholders in a boardroom environment.

This role suits someone who is:

• Process-driven and highly organised
• Commercially aware
• Customer focused
• Safety conscious
• Confident managing high-profile client relationships
• Passionate about delivering profitable, high-quality maintenance services

To apply, please submit your CV and a brief cover letter outlining your relevant experience.

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