Pension Customer Advisor – High-Volume Support (Liverpool)

Capita in Liverpool is seeking Customer Service Representatives to join their permanent team. This office-based role involves handling a high volume of inbound calls from members and their beneficiaries, providing information and resolving queries within agreed service levels.

The ideal candidate will have customer service experience in a high-volume setting and a passion for delivering quality service. Benefits include up to 27 days’ holiday and company-matched pension.

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