Operational Project Manager

As part of our Operational Support Team, you’ll play a pivotal role in delivering operational project support while acting as a central link in the successful launch of new operational locations. You will serve as a key point of contact, seamlessly connecting internal teams with external stakeholders, ensuring smooth implementation and a strong early-life performance for all new sites.

Key Role Responsibilities

• Translate business strategy and objectives into clear, actionable plans that drive successful delivery
• Lead the implementation of new locations in a controlled and effective manner, providing early-life support to site leadership teams
• Deliver multiple projects end‑to‑end, from inception through to completion, ensuring delivery to agreed scope, time and quality standards whilst maintaining momentum and focus across competing priorities
• Attend and contribute to regular review meetings, capturing actions, outcomes and demonstrating value through continuous improvement
• Provide clear, concise project updates at board level
• Ensure projects are delivered within agreed timescales, budgets and quality parameters
• Proactively assess and manage cost implications of proposed methods, changes and improvements
• Work collaboratively with the planning team to develop and deliver new initiatives and projects
• Produce project mandates, business cases and supporting documentation as required
• Identify and implement innovative ways of working to support operational and strategic goals
• Provide structured support, coaching and guidance to site teams, building capability and confidence in new processes and procedures

What We’re Looking For

• Parcel industry experience is desirable
• Full driving license required
• Experience in implementing projects from cradle to grave on a national and local level
• Experience in implementing fundamental group changes across an organisation
• Prince2, Six Sigma or SOP certifications are essential
• Excellent attention to detail and ability to influence

What We Can Offer You

We’re proud to offer a workplace where everyone can thrive. Here’s what you can expect:

• At least 33 days of annual leave (including Bank Holidays).
• Car allowance
• Yearly bonus
• Career Progression
• Access to flexible perks including shopping vouchers, insurance, and healthcare

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