Business Administration Apprentice Level 3

BUSINESS ADMINISTRATION APPRENTICE LEVEL 3

NVQ 3 (aged 16-20) £21,600NVQ 3 (aged 21+) £23,556

Working Hours

Monday – Thursday: 9:00am – 5:00pmFriday: 9:00am – 4:30pm

Kickstart Your Career with Plymouth City Council

We are excited to offer a Level 3 Business Administration Apprenticeship opportunity to join our Business Support Team who support the work of the Children, Young People and Families Service. Whether you’re starting out, looking to change direction, or returning to learning, this role provides a great chance to develop new skills, gain hands‑on experience, and build a rewarding career in a supportive, fast‑paced and meaningful environment—where the work you do really makes a difference.

About the Role

As part of the team, you’ll carry out a variety of essential administrative tasks, including:

• Data input and record management
• Responding to emails and enquiries
• Scheduling and managing meetings and diaries
• Taking notes in meetings
• Welcoming visitors and covering main reception
• Scanning, printing, and document handling
• Supporting the wider team with day‑to‑day admin tasks

You’ll work with a wide range of people, including:

• Members of the public
• Social workers
• Senior management
• Partner agencies such as health, education and police

Learning & Development

You’ll be supported throughout your apprenticeship by a local training provider, with dedicated time during your working week for off‑the‑job learning to help you successfully achieve your qualification.

What We’re Looking For

To be successful in this role, you will need:

• Minimum of 3 GCSEs (A–C/9–4), including English and Maths (or equivalent)
• Basic knowledge of Microsoft Office (Word, Outlook, Excel)
• A positive attitude and willingness to work towards your qualification
• Strong typing and keyboard skills
• Understanding of confidentiality and professionalismAbility to work to deadlines and manage your time effectivelyExperience working both independently and as part of a teamStrong organisational skills and attention to detailExcellent communication and interpersonal skills

  Additional Information

  For more detailed information about the role, please refer to the Business Support Apprentice Role Profile. This role is not suitable for job share due to the apprenticeship training element of the role. There is no age limit for this apprenticeship; we welcome applications from individuals at all stages of their career.

  Our Commitment to Equality

  Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of age, care experience, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. As part of our commitment to promoting equality, we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or an Armed Forces Service Leaver within the last two years. Please note that this role is not eligible for visa sponsorship and we can only consider applicants with an existing right to work in the UK.

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