TEMP ROLE: Senior Membership Executive (3 months) – £15.50ph – Hybrid London
I’m recruiting a Senior Membership Executive on a 3‑month temporary contract to support a busy membership team during a period of transition
If you’re experienced in membership operations, confident handling complex queries, and enjoy improving the member journey across digital platforms, this is a great opportunity to step into a senior point‑of‑contact rol
e.What you’ll be doi
ng:✨ Acting as an escalation point for complex membership quer
ies✨ Supporting acquisition, engagement and retention campai
gns✨ Ensuring smooth onboarding and troubleshooting across digital platfo
rms✨ Maintaining accurate member and payment reco
rds✨ Supporting events, upsell opportunities and member engagement activ
ity✨ Providing guidance to Membership Executives and deputising when nee
ded✨ Contributing insight, data and feedback to improve processes and member experie
nceWhat you’ll br
ing:✔ Experience in a high‑volume customer service or membership environ
ment✔ Strong CRM and data management sk
ills✔ Confident communication and stakeholder hand
ling✔ Ability to mentor colleagues and manage priori
ties✔ Comfortable with payments, renewals and reconcilia
tion✔ Proactive, solutions‑focused min
dsetThe det
ails: Hybrid London (approx. 3 days in of
fice)⏳ 3‑month temp con
tract £15.50 per
hour Full‑time, immediate start pref
erredIf you’re available quickly and want a role with variety, responsibility and impact, drop me a message or send your CV for immediate consider
ation….