Data Protection Engineer – Remote & Proactive Backup Support

Databarracks is seeking a Service Desk Analyst to provide proactive support to Backup as a Service customers. This role involves monitoring online backup services, troubleshooting issues, and ensuring excellent customer service.

The ideal candidate should have 2-3 years of technical support experience and expertise in areas such as TCP/IP Networking and Windows Server. Remote work options are available, and full training will be provided.

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