Trade Support Specialist

Role

Trade Support Specialist

Department

Operations & Middle Office

Location

London, United Kingdom

General

The Trade Support Specialist will be responsible for providing support to both the Portfolio Managers and other internal teams, ensuring all trades are captured and affirmed in a timely manner. The role will have exposure to all asset classes traded at Millennium including interest rate derivatives, credit, bonds, F & O and FX products (both cash and derivatives), as well as all equity products.

Principal Responsibilities

• Work with Portfolio Managers and other internal teams to automate and streamline existing processes to reduce operational risk and increase the speed and efficiency of the trade capture process.
• Oversee broader T0 tasks, ensuring the Middle Office provides a timely, high‑standard level of service to stakeholders and supports evolving business initiatives.
• Monitor and clear trade exceptions generated by new executions in the Trade Queue.
• Resolve queries sent from Portfolio Management teams and counterparties via the Middle Office Inboxes.
• Collaborate with onshore and offshore teams and counterparties to match and resolve economic breaks for a range of asset classes in Electronic Affimation.
• Identify and mitigate risks on non‑electronic trades.
• Provide T+1 support to remediate issues from the previous day and inform impacted parties.
• Escalate failures and potential issues to line manager, Operational Risk and wider management to avoid erroneous P&L events.
• Ensure clear handover of tasks and responsibilities under the Middle Office follow‑the‑sun model.
• Support the Portfolio Managers during trading and work with all other teams to ensure accurate, timely capture of trades every day.
• Identify and document process weaknesses, lead remediation initiatives, secure stakeholder buy‑in, sign off business cases, plan, deliver projects, report status, and manage risks.
• Proactively identify risks, propose improvements, and keep the Operational Risk department informed of findings.

Skills And Experience Required

• Previous experience with traded products.
• Familiar with a high‑paced working environment and able to prioritize multiple deliveries.
• Strong market understanding and awareness of industry and regulatory change.
• Ability to balance autonomous work with team collaboration, and manage project deliveries alongside BAU requirements.
• Strong interpersonal skills; daily interaction with senior stakeholders across the firm.
• Familiarity with industry standard systems such as MarkitWire, Markit Trade Manager, Bloomberg and Murex is beneficial.

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