Construction – Sales and Data Support Analyst

Construction – Sales and Data Support Analyst

Application Details

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Job Description

CRM Administration

• Maintain, update, and manage the CRM database to ensure all customer, opportunity and sales pipeline information is accurate and up to date.
• Support the setup and maintenance of workflows, data fields and reporting structures within the CRM.
• Ensure data integrity through regular validation and cleansing activities.
• Act as the point of contact for CRM-related queries and support.

Data Analysis & Reporting

• Extract and analyse data from the CRM to provide management with clear, actionable insights.
• Create and maintain dashboards in Power BI (or Excel) to visualise key metrics such as sales performance, conversion rates, customer engagement and pipeline health, revenue forecasting and trend analysis.
• Maintain real‑time reporting on pipeline strength, bid status and conversion likelihood.
• Develop regular reports (weekly, monthly, quarterly) for internal stakeholders and client reviews.
• Interrogate data to identify trends, anomalies and opportunities for process improvement.
• Proactively flag risks or discrepancies to leadership.
• Enable fact‑based confidence in commercial outlook and data‑led decision‑making.

Sales Administration Support

• Support tendering and quotation processes by collating and presenting relevant sales data.
• Assist Sales Director & Sales Leads in the collation of data and market information to make informed decisions on the qualification of sales leads according to Group strategy.
• Track and monitor opportunities, bids and contract renewals.
• Coordinate with procurement, finance and operations teams to ensure data alignment and accurate reporting.
• Assist with document control, scheduling and communication for the sales and client account management teams.
• Track actions, handovers and deadlines to ensure every opportunity is delivered and action dates are not missed.

Stakeholder Engagement

• Act as a trusted partner to internal sales, tendering and delivery teams in sales administration and data analytics.
• Ensure an integrated approach between sales, tendering, operational delivery and other functional areas within the Group in accordance with Group SOPs.
• Promote collaboration across teams and spot opportunities for Group synergies.
• Ensure a consistent approach across all market verticals and geographic locations.
• Represent Glanua in a positive and professional manner both internally to key stakeholders and externally to prospective clients/consultants.

Key Skills & Competencies

• Strong data management, reporting and analytical skills.
• Proficiency in CRM systems (e.g., Salesforce, HubSpot, Dynamics or similar).
• Skilled in Power BI, Excel and data visualisation tools.
• Excellent attention to detail and data accuracy.
• Strong organisational and communication skills.
• Ability to translate raw data into meaningful insights and visual presentations.

Sector: construction

Career Level

• Not Required

Candidate Requirements

Essential

• Minimum Experienced Required (Years): 2
• Minimum Qualification: No Qualification

Desirable

• Ability Skills: Administration, Communications, Computer Literacy, Customer Service
• Competency Skills: Problem Solving, Teamwork, Time Management, Working on own Initiative

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