IVR & Voice CX Designer

Pcr Digital is looking for an Interactive Voice Response IVR CX Designer to enhance its customer contact experience. You will redesign and optimize IVR customer journeys, focusing on user experience in a contact center.

The successful candidate will work with diverse teams to analyze current journeys, identify improvements, and design intuitive navigation. Strong experience in IVR design and using tools like Visio is required. Join us to elevate customer interactions!

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