Salary: £55,000 – 65,000 per year
Requirements
- Strong experience working with ISP networking technologies, including BGP, MPLS, LDP, VRFs, L2VPNs, L3VPNs, PPPoE, OSPF, and IPv6
- Extensive hands‑on experience configuring and supporting Juniper MX and QFX platforms in a live production environment
- Proven ability to troubleshoot and resolve complex issues across a core network with a structured and methodical approach to fault‑finding
- Experience delivering network change, upgrades, and project work safely within a controlled production environment
- Good understanding of network performance, resilience, and operational best practice within an ISP or service provider setting
- Experience supporting core network services and related virtualised or Linux‑based infrastructure would be beneficial
- Comfortable producing clear technical documentation and detailed change requests
- Able to work independently, take ownership of technical problems, and contribute to wider engineering improvements
- Experience with RADIUS and TACACS would be beneficial
- Able to support junior engineers and explain technical concepts clearly to non‑technical stakeholders
- Exposure to automation and open‑source tooling would be an advantage
Responsibilities
- Take responsibility for the stability, performance, and ongoing improvement of our ISP core network and supporting platforms
- Provide hands‑on operational support across the core network and associated infrastructure
- Deliver technical projects and network changes safely in a live production environment
- Investigate, troubleshoot, and resolve complex technical issues as they arise
- Contribute to service improvements, automation, and wider engineering enhancements
- Work within the technical direction set by our Head of Technology & Engineering
- Produce clear technical documentation and detailed change requests
- Support and develop junior engineers
- Communicate technical concepts clearly to non‑technical stakeholders
Technologies
- Support
- Linux
- MPLS
- Network
About the Company
We are Modern Networks, established in 2000, and we are a growing IT Managed Service Provider and Internet Service Provider specialising in services for the property management sector and commercial businesses nationwide. We work closely with our customers to deliver a wide range of IT services, from endpoint technology to connectivity and telephony, supported by partnerships with market‑leading vendors. This is a hands‑on senior technical role for an experienced network engineer who enjoys taking ownership, solving technical problems, and working in a live ISP environment. We offer great prospects, knowledgeable and experienced colleagues, a strong work‑life balance, a commitment to diversity and inclusion, and 25 days annual leave plus bank holidays.
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