IT Service Desk Engineer
IT Service Desk Engineer – Belfast (Hybrid)Temporary Opportunity with Potential to Become Permanent25-35k pa depending on experience
VANRATH are delighted to be partnering with a highly respected organisation in Belfast to recruit an experienced IT Service Desk Engineer. This is an excellent opportunity for an ambitious IT professional to join a busy and supportive technology team, providing a mixture of remote and face-to-face support across a diverse technical environment.
The successful IT Service Desk Engineer will play a key role in delivering high-quality 1st and 2nd line support, resolving technical issues, supporting end users, and contributing to ongoing IT projects. This role offers a hybrid working model, excellent exposure to modern technologies, and the potential to secure a permanent position.
The Role
As an IT Service Desk Engineer, you will:
Provide 1st and 2nd line technical support to end users
Troubleshoot hardware, software, and network-related issues
Support users both remotely and on-site
Manage and maintain user accounts through Active Directory
Deploy and support devices using Microsoft Intune and SCCM
Assist with Microsoft 365 administration and support
Configure laptops, desktops, mobile devices, and peripherals
Escalate complex issues where required while maintaining ownership of incidents
Contribute to IT projects, upgrades, and system improvements
Ensure tickets are managed effectively and resolved within agreed service levels
What We’re Looking For
To be considered for this IT Service Desk Engineer opportunity, you should have:
Previous experience in a Service Desk, Helpdesk, Desktop Support, or IT Service Desk Engineer role
Strong 1st and 2nd line support experience
Excellent troubleshooting skills across hardware and software environments
Experience supporting Microsoft technologies including:
Active Directory
Microsoft 365
SCCM
Intune
Windows 10/11
Strong customer service and communication skills
Ability to manage multiple priorities in a fast-paced environment
Desirable
Previous MSP experience
Exposure to networking fundamentals
Experience supporting cloud-based environments
Why Apply Through VANRATH?
VANRATH is Northern Ireland’s leading specialist recruitment consultancy.
With over 25 years of experience, we work closely with some of the region’s most sought-after employers and provide candidates with:
Access to exclusive opportunities not advertised elsewhere
Expert guidance throughout the recruitment process
Honest market insight and career advice
Interview preparation and feedback
Ongoing support from specialist IT recruiters
If you’re an experienced IT Service Desk Engineer looking for your next opportunity, we’d love to hear from you.
Apply today or contact VANRATH for a confidential discussion.
Skills:IT Support Intune SharePoint ServiceNow M365 WiFi
Benefits:Work From Home
WHJS1_NI
…