QA Specialist & Testing Expert – IVR, Chatbot, Genesys

Company: BT Group
Apply for the QA Specialist & Testing Expert – IVR, Chatbot, Genesys
Location: Bristol
Job Description:

BT Group in Bristol is looking for a Specialist, Test who will enhance the quality of testing in relation to their expertise. You’ll be accountable for the efficiency and effectiveness of testing, influencing best practices across various projects.

The ideal candidate will have experience in IVR, Chatbot, and Contact Centre testing. Benefits include a 10% annual bonus, a strong pension scheme, and various discounts on services and products.

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Posted: June 20th, 2026