Account Director
Location: London, UK (Hybrid – 2-3 days in office)
Job Type: Full-Time, Permanent
Salary: Up to £60K + Bonus + Excellent Benefits
Lead Strategic Client Growth at an Award-Winning Digital Marketing Consultanc
yThe Opportunity Hub UK is recruiting on behalf of a leading digital growth consultancy that partners with globally recognised brands to drive customer acquisition, engagement, and long-term business growth
.As the company continues its impressive expansion, they are looking for an experienced Account Director to lead key client relationships, drive strategic initiatives, and play a pivotal role in the agency’s next phase of growt
h.This is an exciting opportunity for a commercially aware, client-focused digital marketing professional who thrives on building trusted partnerships, delivering exceptional results, and leading high-performing tea
ms.The Opportu
nityAs Account Director, you’ll take ownership of a portfolio of 5-6 key client accounts, serving as the primary strategic contact for senior stakeholders while ensuring the successful delivery of integrated marketing program
mes.Working alongside specialists across Performance Marketing, Paid Media, Creative, Strategy, and Client Services, you’ll be responsible for maintaining strong client relationships, driving account growth, and ensuring exceptional service deli
very.This role combines strategic leadership, commercial accountability, and team development within a fast-paced and highly collaborative environ
ment.Key Responsibi
- litiesOwn and lead a portfolio of key client accounts, acting as the senior strategic advisor and primary escalation
- point.Build and maintain strong relationships with senior client stakeholders, driving long-term partnerships and client rete
- ntion.Lead strategic planning, growth roadmaps, and performance reviews to ensure clients achieve their business objec
- tives.Identify and drive account growth opportunities through upselling, cross-selling, renewals, and expansion initia
- tives.Maintain commercial accountability across accounts, supporting revenue forecasting, profitability, and contract negotia
- tions.Ensure all client deliverables align with agreed scopes, SLAs, and commercial agreements while proactively managing scope
- creep.Collaborate with specialist teams to develop integrated digital marketing strategies and ensure exceptional service del
- ivery.Lead challenging client conversations, managing expectations and resolving complex issues with confidence and profession
- alism.Mentor and develop Account Managers and junior team members, fostering high performance and professional g
- rowth.Contribute to agency growth through strategic input, market insights, and support for new business pitches and prop
osals.What We’re Look
- ing ForProven experience at Senior Account Manager or Account Director level within a digital marketing
- agencyStrong background in Paid Media, Paid Social, Performance Marketing, User Acquisition, or Digital S
- trategyExperience managing senior client relationships and large-scale a
- ccountsDemonstrated success in account growth, renewals, and client re
- tentionStrong commercial awareness and understanding of agency ope
- rationsExcellent communication, presentation, and stakeholder management
- skillsAbility to challenge constructively and influence both clients and interna
- l teamsExperience leading and mentoring client servic
- e teamsEligible to work in the UK and able to attend the London office 2-3 days p
er weekWhat’s
- on OfferCompetitive salary and performance bonu
- s schemeHybrid working model with flexible working arra
- ngementsPrivate healthcare and wellbeing
- supportCompany pension and life i
- nsurance25 days annual leave, increasing with
- serviceSummer Fridays and work-from-abroad oppor
- tunitiesEmployee Assistance Programme and virtual G
- P accessRegular team socials, lunches, and compan
- y eventsCareer development and direct exposure to senior le
- adershipA supportive, ambitious, and award-winning
culture…