IT Services Manager – Gloucester (on-site) – £45k-£50k
We’re looking for an experienced IT Services Manager to take ownership of IT across a busy, multi-user environment.
This is a hands‑on role where you’ll be responsible for keeping systems running day to day, while also shaping the longer‑term direction of technology. You’ll be leading a small team, managing infrastructure and suppliers, and working closely with senior stakeholders to make sure systems are secure, reliable, and fit for purpose.
What You’ll Be Doing
- Leading and managing the IT support function, including line management and development of staff
- Overseeing the day‑to‑day running of networks, servers, devices and cloud systems
- Managing Microsoft 365, including user accounts, security and service configuration
- Monitoring performance, troubleshooting issues, and ensuring systems remain stable and secure
- Taking ownership of cyber security, backups and disaster recovery planning
- Acting as the main point of contact for third‑party suppliers and service providers
- Managing ICT budgets, procurement, and contracts
- Supporting and delivering IT projects from planning through to implementation
- Working with senior stakeholders to develop a clear, forward‑looking IT strategy
What We’re Looking For
- Previous experience within the education sector
- Strong technical background across networks, servers and cloud platforms
- Solid experience with Microsoft 365 and associated technologies
- Good understanding of cyber security and data protection
- Experience managing suppliers, budgets and projects
- Confident leading a team and working with non‑technical stakeholders
- Organised, proactive and able to prioritise effectively
Benefits for the IT Services Manager
- 5% pension contribution
- Enhanced Maternity and Paternity leave
- Enhanced sick pay scheme
- Up to 20 days holiday plus bank holiday
- Continuous professional development schemes
Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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