Business Systems Suport Analyst

Base pay range

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Business Systems Support Analyst (Dynamics NAV)

Well-established global organisation looking for a hands‑on support analyst to own BAU support for Microsoft Dynamics NAV (Navision) or Business Central and keep the system running smoothly.

What You’ll Do (Support Focus)

• Own helpdesk tickets end‑to‑end, ensuring fast, high‑quality resolution
• Troubleshoot and resolve 1st/2nd line issues in NAV / Business Central
• Support users across finance and operational processes
• Investigate data and process issues, identify root cause, and fix or escalated
• Work closely with stakeholders, translating business problems into system actions
• Create user documentation and deliver training to reduce repeat issues
• 2+ years supporting NAV (Navision) and/or Business Central
• Can run BAU support independently
• Strong communication, takes ownership, follows issues through to closure

Nice-to-Haves

• Integration troubleshooting exposure
• Documentation / training experience
• Exposure to other ERPs (SAP, Oracle, NetSuite)

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

Staffing and Recruiting

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