Hybrid Customer Service Ops Leader – Sunderland

hackajob is seeking a Customer Service Operations Manager in Sunderland to lead operational teams ensuring high-quality customer outcomes. The successful candidate will manage the day-to-day performance of customer service teams, implement process improvements, and foster a culture centered on continuous improvement.

This hybrid position requires strong leadership and stakeholder engagement skills to enhance service quality and ensure compliance with operational standards.

#J-18808-Ljbffr…