Customer services executive

We’re looking for a friendly, organised and reliable Customer Service & Marina Administrator to join our team at Brundall Gardens Marina. This role is perfect for someone who enjoys variety, customer interaction and helping keep a busy marina running smoothly.

What you’ll do

• Be the first point of contact for customers and boaters
• Manage mooring enquiries, renewals and agreements
• Handle bookings, emails, calls and general office admin
• Support our holiday cottage bookings (SuperControl)
• Coordinate with maintenance and housekeeping teams
• Keep our records, payments and systems organised
• Provide excellent customer service every day

What we’re looking for

• Strong communication and organisational skills
• Positive, helpful attitude
• Able to use booking systems, spreadsheets and email confidently
• Calm and reliable under pressure
• Enjoys working as part of a small friendly team

Hours

Full-time, permanent (Mon–Fri with occasional flexibility)

• Discounts on Yare View Holiday Cottages stays

How to apply

Apply with your CV and a short message explaining why you’d be a good fit.

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