Haier Europe is seeking a Customer Experience Advisor at Birchwood Park, UK, with hybrid working (3 days in the office, 2 days at home). You will deliver premium 5-star service across all customer interactions, handling product queries, order amendments and complaints, owning issues from start to finish.
Use CRM systems (Salesforce, Zendesk, Freshdesk), support a fast-paced D2C operation, and strive to enhance customer satisfaction and brand loyalty.
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