Service Delivery Lead: Customer Advocate & Growth

A leading IT company in Leicester seeks a Service Delivery Manager to manage customer accounts and serve as the customer’s advocate internally. Responsibilities include optimizing service delivery, building relationships across stakeholders, and leveraging a hybrid working model. The ideal candidate has experience in customer account management, financial profitability, and excellent communication skills, along with a strategic mindset to drive improvements within the service lifecycle. A competitive salary and benefits package is offered.#J-18808-Ljbffr…