Customer Success Manager (Retail)

Company: Grey Matter Recruitment
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Exciting opportunity for an experiences Customer Success Manager to join a fast-growing AI AdTech Retail Media platform, as the continue to scale their client facing team. Clear market leader in the Retail/Commerce Media space~ Managing $8B annually in media spend in 190+ countries~ As an Customer Success Manager, you will leverage your Retail Media expertise to drive success for a portfolio of well-known global brands.

Build and optimize successful retail media marketing campaigns primarily across Amazon, but broader marketplace knowledge a big plus! Utilise digital marketing analytics to interpret campaign trends, make performance recommendations and tell the story behind your clients’ KPIs Identify new marketing opportunities to optimize brand awareness and drive sales

Proven Retail Media/Commerce expert, confident working with high-value global brands Expert in Amazon Ads, with additional marketplaces a bonus! Data-driven with strong attention to detail…

Posted: April 14th, 2026