Sales Engineering Manager (Customer Growth)

Requirements

• Proven experience leading and developing Sales Engineering or pre-sales teams in a SaaS environment
• Strong track record of hiring, coaching, and scaling high-performing teams
• Experience supporting upsell and cross sell motions to an existing customer base
• Ability to operate effectively in a fast-paced, high-growth environment
• Strong collaboration skills, with experience partnering cross-functionally and with senior stakeholders
• A people-first leadership approach, with a focus on development, engagement, and performance
• Excellent communication skills, with the ability to translate technical concepts into business value

What the job involves

• As the Sales Engineering Manager for our Customer Growth segment, based out of our London office, you will play a key leadership role in building and scaling our presence globally
• Our Customer Growth segment works with our 5,000+ existing customers to continually assess their needs, understand how we can help them achieve their goals, and expand their usage of Bob even further
• You will lead a team of Sales Engineers supporting a growing and strategically important segment ensuring they are equipped to deliver compelling, value-driven solutions to our customers
• You will partner closely with global Account Management and Customer Success leadership to drive growth, develop talent, and establish HiBob as a trusted partner for each and every one of our customers
• Lead and Develop Talent Build, coach, and manage a high-performing team of Sales Engineers, supporting their professional growth and ensuring they consistently perform at a high level
• Drive Global Success Partner with commercial leadership across all regions to align on strategy, support pipeline growth, and contribute directly to revenue outcomes
• Foster Cross-Functional Collaboration Work closely with Account Management, Customer Success, Professional Services, Product and Engineering to ensure alignment and continuous feedback loops from the field
• Build and Scale the Team Recruit and onboard top Sales Engineering talent with a focus cultural alignment
• Enable High-Quality Execution Ensure your team delivers impactful product demonstrations, technical discovery, and solution positioning that clearly articulate HiBob’s value
• Support Strategic Engagements Act as an escalation point for complex customer situations, providing hands‑on support in key opportunities and helping move them forward effectively
• Develop Enablement Programs Partner with internal stakeholders to design and deliver enablement initiatives that strengthen product knowledge, technical skills, and sales effectiveness
• Champion a Strong Team Culture Create a collaborative, inclusive, and high-performance environment aligned with HiBob’s values

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