Business & Operations Manager

Indigo Signs & Print is a busy, well-established signage and print business based at St Cross Business Park, Newport, working with long-standing clients including the NHS, Isle of Wight Council, and Isle of Wight Festival. We’re looking for an experienced Business & Operations Manager to lead day-to-day operations and help shape how the business runs as it continues to grow.

The role:

• Day‑to‑day point of contact for the business, reporting directly to the Director
• Managing customer relationships including council, NHS and walk‑in clients
• Quoting jobs using ShopVox
• Organising the production schedule and coordinating with the workshop team — keeping work flowing calmly and to deadline
• Ordering materials and maintaining supplier relationships — balancing reliability and service with sensible cost awareness
• Financial oversight: invoicing, budgets, pricing input, debtor control
• Leading and supporting a small team, with an eye for improving how things run where possible

What we’re looking for:

• Solid working knowledge of signage/print production processes, materials and parts — comfortable with proven, established methods as well as newer approaches
• Confident with job/quoting systems (ShopVox experience a strong advantage)
• Experience managing budgets, invoicing or basic financial oversight
• Calm, organised, and good with people — able to keep a team motivated without rushing them
• Strong relationship‑builder with suppliers and clients alike, with the judgement to know when to question

What we offer:

• A well‑established Island business with a strong, loyal client base.
• Competitive salary, with bonus potential as the business continues to grow.
• A close‑knit, supportive team where your input is genuinely valued.
• A varied, hands‑on role across a well‑equipped production site, with scope to grow as your responsibilities develop, spanning signage, print and a growing range of projects and markets.

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