Role : Product Owner
Location : London
Duration : 6 months
Overall purpose of the role
Drive the product vision for Customer Identity and Access Management (CIAM) within cross-digital platforms, focusing on authentication methods like passkeys, passwords, and biometrics.
Maintain a narrow focus on delivering customer value by modernizing authentication architectures and seamlessly integrating various business units into a live, centralized CIAM platform.
Key skills
Proven ability to write and review user stories that clearly define customer problems rather than jumping straight to technical solutions.
Experience delivering enterprise-wide capabilities rather than working exclusively on isolated applications or specific products.
A highly external, customer-facing mindset to deeply embed with business unit teams and understand their core objectives.
Desirable: Knowledge of Cybersecurity, CIAM, passkeys, biometrics, SMS, and 2-factor authentication to help design low-friction customer experiences.
Desirable: An engineering or technical background to effectively evaluate value-adds, prioritize workloads, and engage with technical teams.
Key responsibilities
Connect with business stakeholders to map out their requirements and pain points, translating these into clear engineering solutions.
Articulate the business value of modernizing existing user authentication channels to different internal areas.
Collaborate with engineering teams to prioritize the right tasks, prevent over-engineering, and ensure development efforts accurately represent the customer and business unit needs.
Engage with and coach engineers to cultivate a strong, value-focused, and customer-centric mindset.
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