Leasehold Officer

A Housing Association in the Gloucestershire area is seeking an experienced Leasehold Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with a strong background in leasehold management, shared ownership, right to buy and income recovery to make an immediate impact within a customer-focused organisation.

Key Responsibilities of a Leasehold Officer

• Manage a portfolio of leasehold, shared ownership, right to buy and commercial premises cases, ensuring compliance with relevant legislation and policies.
• Process Right to Buy and Shared Ownership transactions from application through to completion, ensuring statutory timescales are met.
• Administer service charges, income collection and arrears management processes to maximise revenue and minimise debt.
• Manage commercial premises, including rent collection, lease compliance, renewals and tenant liaison.
• Work closely with legal representatives and internal stakeholders on property transactions, lease variations, easements, lender consents and related matters.
• Undertake Anti-Money Laundering (AML) and fraud prevention checks in line with regulatory requirements.
• Respond to customer enquiries and provide a high-quality service to leaseholders, shared owners and commercial tenants.
• Conduct home visits, site inspections and customer meetings as required.
• Support budget monitoring, reporting and service improvement initiatives.

Essential Requirements of a Leasehold Officer

• Substantial experience within a Leasehold Officer or Leasehold Management role.
• Strong knowledge of leasehold legislation, Right to Buy and Shared Ownership processes.
• Experience managing service charges, income collection and arrears recovery.
• Understanding of commercial lease management principles.
• Knowledge of Anti-Money Laundering (AML), fraud prevention and safeguarding responsibilities.
• Excellent communication, stakeholder management and problem‑solving skills.
• Housing qualification at Level 3 or above (or equivalent professional qualification) desirable.

What’s on Offer

• Temporary contract with immediate start available.
• Hybrid working arrangement.
• Opportunity to join a well‑established Housing Association and contribute to the delivery of high‑quality leasehold services.
• Competitive hourly rate dependent on experience.

If this Leasehold Officer role is of interest, please apply or contact katie.cox@niyaapeople.co.uk

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