Workshop Manager

We are seeking a highly skilled Workshop Manager to join a reputable dealership in Colne. The role offers the opportunity to lead a dedicated workshop team, uphold high standards of service and technical excellence, and contribute to a thriving operation. The client supports ongoing training, modern facilities, and a positive working environment.

Benefits

• Competitive OTE of approximately £42,500
• Monday to Friday working hours, 8.00am to 5.30pm (no weekends)
• Employee discounts on services and products
• Free onsite parking and cycle‑to‑work scheme
• Company pension scheme
• Free flu vaccinations
• Continuous manufacturer training and career development opportunities
• Supportive team environment focused on teamwork and high standards

Duties

• Lead, supervise, and coordinate daily workshop operations to ensure timely and efficient completion of work to the highest standards
• Allocate tasks to technicians according to skill set and availability, maximising productivity
• Coach and mentor technicians to develop technical skills and enhance team performance
• Assist technicians with complex diagnostics and repair procedures
• Oversee job card completion, conduct quality checks, and ensure accurate invoicing
• Foster a culture of continuous improvement, identifying training requirements and improving first‑time fix rates
• Ensure the workshop maintains a safe, clean, and professional environment
• Act as a key liaison between front‑of‑house teams and workshop operations, ensuring excellent customer communication and satisfaction

Requirements

• Proven experience in a supervisory role within a workshop environment, ideally within a main dealership
• Strong technical knowledge supported by leadership qualities
• Technician and MOT experience is desirable but not essential; technical competence is paramount
• Excellent organisational and communication skills
• Customer‑focused attitude with a commitment to delivering outstanding service
• Ability to remain calm and composed under pressure while managing multiple priorities
• Proactive, team‑oriented approach with a desire to develop further as a Workshop Manager

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