Customer Experience Lead — On-site Somerset

KJ Talent & Partners is seeking a Customer Services Manager for GATINEAU, a luxury skincare brand. The role focuses on elevating customer experience across all touchpoints, ensuring that each interaction reflects the brand’s high standards.

The successful candidate will possess proven experience in customer service leadership, with a strong track record of service performance improvement. This hands-on position offers both strategic and operational responsibilities, providing a genuine opportunity to influence the evolving customer experience function.

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