Insight Global is hiring a Technical Project Manager for a global technology client supporting an identity verification (IDV) platform used by enterprise and financial services organizations. This role is focused on managing SDK/API integrations between the client’s platform and customer applications. The project is highly customer-facing and involves working through integration challenges, defects, and urgent customer issues (including fraud-related scenarios). The role requires someone who can thrive in a fast-paced, high-pressure environment, act as a translator between engineering and business teams, and bring structure to complex, cross-functional projects.
Qualifications:
- Technical project / program management experience
- Experience managing technical implementations, migrations, or product rollouts
- Strong understanding of APIs, SDKs, and SaaS platforms integrations
- Ability to Communicate with engineering + executive stakeholders
- Experience managing cross-functional teams (engineering, CS, sales)
- Proven ability to handle high-pressure, customer-facing situations
- Experience with Risk mitigation, Change management, Dependency tracking
- Ability to work in fast-paced, ambiguous environments
- Ability to travel occasionally across EU on short notice
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