Food Service Assistant

Job ref: RF-2604-19 Location: Newcastle – Riverhouse Quantity of Posts Available: 1 Salary: £12.71 Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Food Service Assistant to join our team based at our Trinity House, Newcastle site. This is a great opportunity to join a world leading facilities management company. Working Pattern: 17 hours per week 2 working days out of 7 8:30am – 5pm Rewards: 20 days’ annual leave Company Pension Scheme Employee Assistance Program to support your health & wellbeing Financial Education/Financial wellbeing advisory service Company Events The Role: Assist in the preparation, service and sales of all food and beverages for the unit Preparation of service counter Provide the highest level of customer service in a consistent approach to anyone who uses the facility Work as part of the team to ensure service is delivered on time and a to a consistently high standard Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota Ensure kitchen and service areas are always clean and tidy Clear rooms of any trays. Be responsible for cash handling duties under your control Keep up to date with current promotions and new products Comply with all Health, Safety & Hygiene standards Comply with all HACCP regulations as necessary Follow procedures as directed on the correct handling and use of all cleaning materials. Complete any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures Assist with effective management of stock control The Person: Demonstrable passion for providing good customer service Excellent communication skills Flexibility and adaptability Good navigation and time management Workable knowledge of HACCP regulations Basic food hygiene certificate Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work, instructions and communicating with customer on a day-today basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant’s offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE – GREAT SERVICE – GREAT FUTURE To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. Closing date: Sun 10 May 2026…