Senior Customer Voice Officer

Company: Cobalt Housing Limited
Apply for the Senior Customer Voice Officer
Location: Liverpool
Job Description:

Were looking for a Senior Customer Voice Officer to play a central role in strengthening how Cobalt listens to, understands and responds to its customers. Working closely with the Customer Experience Manager, this role is pivotal in ensuring customer insight shapes services, decisions and continuous improvement across the organisation.

You will lead on capturing and interpreting customer feedback, …

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Posted: June 28th, 2026