Job Description
We’re seeking a talented individual to join our Service Protection team in Bracknell on a 9‑month FTC. The role provides good exposure across environment management, release support, and cross‑team coordination. We offer hybrid working, a positive working environment you can thrive in and opportunities to further develop your career.
Responsibilities
- Oversee daily health check reporting from the test team, coordinate resolution of issues (e.g. batch failures, trading platform issues, CORD outputs) and perform CORD releases in UAT and Production.
- Support file transfer investigations (VLTrader / GoAnywhere).
- Coordinate quarterly SEI test environment switches/credential updates and handle UAT SEI account setup requests.
- Manage Avaloq test account passwords and update passwords monthly for the spreadsheet listing all Avaloq Oracle user accounts.
- Raise and coordinate environment refresh requests (e.g. DWH, StatPro).
- Support UAT API connection issues between Iress and Voyant, UAT access requests for Voyant, UAT API connection issues between Iress and PlannerPal and UAT access requests for PlannerPal.
Qualifications
- Previous experience in IT Service Management (ITIL), ideally within Change, Release or Transition.
- Understanding of ITIL practices and service lifecycle governance.
- Ability to assess risk, apply structured challenge and support governance decisions.
- Experience working in multi‑system, multi‑vendor environments.
- Strong analytical skills with ability to interpret and present data for decision making.
- Effective communication and stakeholder coordination skills.
Desired
- ITIL Foundation v4, with further ITIL qualifications desirable.
Benefits
- Competitive salary
- Private medical insurance
- Life assurance
- Pension contribution
- Hybrid working model (role dependent)
- Generous holiday package
- Option to purchase additional holiday
- Shared parental leave
EEO Statement
We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and we’re delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.
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