Legal Advisor – Complex Recoveries

Job Purpose

Due to continued growth, we are seeking a Complex Recoveries Legal Advisor to join the team. The role involves managing a full caseload of high-volume, high-value (over £10,000) litigated RTA recovery cases, delivering high-quality claims handling and maximising recoveries within agreed timescales to support the overall success of the business.

Key Duties & Responsibilities

• Manage a full caseload of high-value litigated recovery files using the firm’s case management system
• Ensure accurate and timely updates on the case management system
• Progress cases efficiently using appropriate communication methods
• Provide professional, timely legal advice to clients with regular communication and expectation management
• Take a commercial and practical approach to settlement negotiations and risk advice
• Support team performance against recovery and lifecycle targets without compromising integrity
• Liaise with sources, experts, third-party insurers, and other stakeholders
• Perform effectively in a target-driven environment

Experience & Knowledge

• Experience managing a full caseload of litigated RTA recovery or ULR claims is essential
• Working knowledge of liability issues, including the Road Traffic Act and Article 75
• Strong negotiation and communication skills
• Demonstrable background in customer or stakeholder-focused environments – with a strong focus on delivering quality service to clients and the wider firm
• Competence using case management systems and MS Office
• High attention to detail, organisation, and commitment to quality service

Equal Opportunities

We celebrate difference and believe in equal opportunities for all.

Benefits

• 25 days’ holiday per annum
• Hybrid working model (in relevant role)
• 2x Volunteering days to support charitable initiatives
• Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
• Medicash cash plan – claim back dental / physio / optical appointments
• My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
• Discounts and cash back on travel and shopping through Medicash extras
• Life Assurance Scheme (4x salary)
• Pension scheme
• Funded driving theory test (in relevant role)
• Active network of Wellbeing Champions – providing mental health support
• Training and development opportunities
• Funded social events to connect with your colleagues
• Dress for your day policy

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