**Job Identification:** 211248
**Job Category:** Sales and Marketing
**Job Schedule:** Full time
**Salary** Annual Salary of u00a340,000 plus Bonus
**Exceptional Hospitality Starts with You**
Picture yourself brightening someoneu2019s day. When you join our Hotels team, thatu2019s exactly what youu2019ll do every time you come to work! As an Event Planning Manager, youu2019re not just responsible for the successful event planning and overall execution u2013 youu2019re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
**Here’s what you’ll do during a typical day:**
Specifically, you would be responsible for performing the following tasks to the highest standards: Maximise all Meeting & Events Sales revenue opportunities through up selling of function items Ensure the highest standards of Event Management are in place including building relationships with new/existing customers in order to secure rollover business Manage the departmentu2019s day-to-day operations and activities, whereas implementation of the selling strategy yields meetings and events space Ensure the Meeting & Events Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively Accurate administration and control of all Meetings and Events related reservations and blocks To ensure that all Function Sheets are handed over the Food and Beverage Operations Team every week for the following 7- 10 days outline and that all the information is accurate, confirmed and billing details documented and in line with the credit policy To meet & greet nominated conference contact or organizer to check on their satisfaction and the set up of the meeting rooms on the day of the event To conduct Show rounds for companies & agents in line with the Company policy To support the Food & Beverage operations and room reservations team with information as required To ensure all information is relayed to the Chef and Operations Team in a timely manner to ensure they can order and roster effectively Attend Sales events, as required To support in other properties within the Cluster as required, according to the business needs
Additional Sales Involvement:
Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets Contribute to the selling strategy of the hotel, and manage the departmentsu2019 adherence to achieving that strategy To raise invoices for Events in line with quotations and forward them to the accounts departments on a daily basis with relevant back up documentation to expedite payment Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
**What are we looking for?**
To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Hotel experience in a similar role strong leadership skills Able to develop positive working relationships at all levels To create a positive image Good personal presentation Good understanding of C&E business Company/competitor awareness Previous experience working in an Event Planning Environment Good administration skills Good organization skills Proven customer service experience Able to u2018closeu2019 a sale Previous experience in a Sales environment u2013 either proactive or reactive
**What It Takes to Make the Stay**
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
**How Weu2019ll Help You Thrive**
At Hilton, the hospitality weu2019re known for doesnu2019t end with our guests. We proudly invest in our Team Membersu2019 wellbeing, supporting you through all of lifeu2019s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks u2013 Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program Own a piece of Hilton u2013 Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future Paid parental leave u2013 Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents Personalized caregiving support u2013 Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones Crisis concierge u2013 In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care Mental health resources u2013 Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)
_*Benefits availability may vary depending on Team Memberu2019s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan._
**Join an Award-Winning Workplace Culture**
At Hilton, we donu2019t just deliver exceptional experiences for our guestsu2014we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, weu2019ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the Worldu2019s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, weu2019re setting new standards for the future of travel.
Whether youu2019re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the careeru2014and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why weu2019re more than a great place to stayu2014weu2019re a great place to work….