Murphy AI is a next-generation debt collection platform powered by artificial intelligence, designed to optimize recovery rates while maintaining respectful and personalized communication. Our advanced automation streamlines the process of collecting overdue invoices for businesses, providing a seamless and effective solution.
At Murphy AI, we’re tackling one of the toughest challenges in fintech: making debt recovery more efficient, autonomous and scalable. Our AI-powered agents adapt instantly, engaging with debtors across channels like voice, email and sms to maximize results while preserving trust. By combining advanced artificial intelligence with powerful automation, we’re setting a new standard for how businesses recover payments.
As a fast-growing startup that has already made an impact within less than a year in the market, we are building a talented team to scale our operations and drive our vision forward.
About the Role
We are looking for a VP of Product to own Murphy AI’s product direction end-to-end. Your mission is simple and demanding: ensure we build the right products at the right time by defining a clear product vision, strategy, and roadmap grounded in deep customer understanding, strong business judgment, and tight partnership with Engineering.
This is a founding-level product leadership role. You will work directly with the founders as a thought partner, being a member of the Leadership Team, shaping long-term strategy, making hard trade-offs explicit, and creating durable competitive advantage. You will set the bar for product excellence and establish the product culture as Murphy AI scales.
Responsibilities
- Own product vision and strategy: Define a clear product vision and strategy aligned with Murphy AI’s long‑term goals. Make explicit trade‑offs, set strategic bets, and translate them into a focused, outcome‑driven roadmap.
- Drive product‑market fit: Ensure a strong fit across core use cases by grounding decisions in customer insight, data, and experimentation. Improve adoption, retention, and customer satisfaction in measurable ways.
- Deliver outcomes through Product–Engineering partnership: Operate as one aligned organization with Engineering. Establish clear ownership and ways of working so teams ship meaningful outcomes predictably, not just features.
- Embed customer‑led decision‑making and spread it in our culture: Maintain direct contact with customers and ensure customer learning clearly shapes prioritization and roadmap decisions.
Requirements
- Senior product leadership experience: Proven experience defining and leading product strategy for scale‑ups, high‑impact products, ideally in B2B or regulated environments.
- Strong product judgment: Ability to make sound decisions under uncertainty, balancing customer value, business impact, and technical constraints.
- Customer‑obsessed mindset: Deep experience using qualitative insight, data, and experimentation to drive product decisions.
- Execution‑focused leader: Track record of turning strategy into shipped outcomes through close partnership with Engineering.
- AI‑native curiosity: Strong interest in AI‑native products and emerging trends, with the ability to translate them into real customer value.
- Founder‑level influence: Comfortable working directly with founders, building trust, and challenging assumptions with clarity and credibility.
⭐️ Nice to have
- Leadership Team experience.