Customer Service Administrator

Customer Service AdministratorUp to £28,000 depending on experiencePermanent | Monday to Friday | 38.5 hoursWe are recruiting on behalf of a well-established and growing organisation looking to strengthen their team with a confident and organised Customer Service Administrator.This is a varied and fast-paced role supporting customers, partner businesses and regional teams across the UK. It’s ideal for someone who enjoys relationship-building, coordination and delivering excellent service within a busy commercial environment.What’s on offer:Structured training programme with ongoing developmentOpportunity for hybrid working once training is completedGenerous holiday allowanceGenerous pension schemeFriendly and supportive team environmentThe role:Managing incoming enquiries via phone and emailProcessing customer orders and supporting delivery coordinationResolving queries and complaints professionallySupporting regional teams with account updates and communicationMaintaining accurate CRM records and tracking activityAssisting with onboarding new customersSupporting internal projects and service improvements where requiredWhat we’re looking for:Previous customer service or administrative support experienceStrong communication and relationship-building skillsConfident and professional telephone mannerExcellent organisation and attention to detailComfortable managing multiple priorities in a busy environmentStrong IT skills including Microsoft Office (particularly Excel)…