Chief Customer Experience & Resident Engagement

A leading housing organization is seeking a Head of Customer Experience to enhance resident engagement and service quality. The role involves developing a Customer Experience Strategy, overseeing budgets, and ensuring compliance with regulations. The ideal candidate will have a CIH Level 5 qualification, a strong record in customer service, and excellent communication skills, alongside a passion for service improvement. Benefits include a competitive salary, professional development opportunities, and a collaborative working environment.#J-18808-Ljbffr…