Customer Care Specialist: First-Call Resolution

A leading energy firm in Coventry is seeking experienced customer service professionals to join their team. Candidates should have experience in a contact centre and a passion for customer service. Responsibilities include answering inbound calls and resolving queries efficiently, monitoring email and web chat responses, and collaborating with colleagues. This role offers a competitive remuneration package and a range of employee benefits, including private medical insurance and a profit-share scheme.#J-18808-Ljbffr…