We at Premier Technical Services Group (PTSG) are seeking a professional, proactive and customer-focused Office Manager to be the first point of contact at our Manchester (Middleton) office. This office accommodates several PTSG businesses as well as a warehouse and is currently undergoing renovation to become PTSG’s flagship Training Centre of Excellence (CoE).
This is a key front-of-house role, responsible for delivering a welcoming, efficient and professional reception service to employees, visitors, contractors and delegates. As the building evolves into a training hub, there is significant scope to coordinate the CoE training activities into this role, supporting training operations and delegate management.
This is a full time, permanent role, working 8am to 5pm Monday to Friday. You will be based at our Middleton office in Manchester (M24 1GQ) where there is on-site parking available.
What you will be doing:
Reception & Front-of-House
- Act as the first point of contact for all visitors, ensuring a professional and welcoming experience at all times
- Manage reception desk operations, including greeting visitors, issuing passes and following site security procedures
- Answer, screen and direct incoming calls in a courteous and efficient manner
- Manage meeting room bookings and ensure rooms are prepared and presented appropriately
- Handle incoming and outgoing post and courier deliveries
Administrative Support
- Provide general administrative support to on-site teams and the wider PTSG business as required
- Maintain visitor logs, security records and reception documentation
- Support facilities-related tasks, including raising issues and liaising with internal teams or contractors
- Assist with stock control for reception and office supplies
Training Centre Support (Development Opportunity)
- Support the coordination of training courses and delegate attendance as the site develops into a Training CoE
- Assist with course logistics, including room setup, materials, catering and delegate registration
- Act as a point of contact for training delegates and visiting instructors
- Maintain accurate records relating to training activity
What we’re looking for:
Essential
- Previous experience in a receptionist, front-of-house or customer-facing role
- Professional, friendly and confident communication skills (both verbal and written)
- Strong organisational skills with the ability to multitask and prioritise
- Competent IT skills, including Microsoft Office (Outlook, Word, Excel)
- A proactive, flexible and can-do attitude
Desirable
- Experience within a corporate, multi-site or facilities environment
- Exposure to training administration, learning coordination or events support
- Experience working in a fast-paced or evolving environment
What you’ll get:
- A competitive salary
- 25 days holiday + bank holidays
- Pension and life assurance
- Discounts on everyday shopping, fashion, tech, holidays, meals out, gyms & more
- On-site parking
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