Repair Supervisor

Company: KONE
Apply for the Repair Supervisor
Location: Greater London
Job Description:

Repair Supervisor – Heathrow Support

We’re looking for a proactive and relationship-driven Repair Supervisor to support our operations at Heathrow. In this role, you’ll oversee the end-to-end repair process managing everything from raising quotes and coordinating works to ensuring customers are fully satisfied before handing projects over to the delivery team.

You’ll spend 3–4 days a week in the office, collaborating closely with clients, customers, subcontractors, and internal teams. A driving licence is preferred but not essential.

What you’ll do

  • Manage repair requests from initial quote through to handover
  • Build strong relationships with customers, suppliers, and subcontractors
  • Ensure excellent communication across all stakeholders
  • Maintain high customer satisfaction and smooth operational flow
  • Support the delivery team with clear, accurate project information

What you’ll bring

  • Outstanding communication and relationship-building skills
  • Confidence in managing multiple stakeholders
  • Strong organisational skills and attention to detail
  • A collaborative, solutions-focused attitude

Benefits

  • Competitive salary (dependent on experience)
  • Clear career progression pathways
  • Extensive training opportunities through our dedicated learning platform
  • 25 days holiday (plus bank holidays)
  • Company pension scheme
  • Life Assurance and Employee Assistance Programme
  • Personal Development Incentive (PDI)
  • Cycle to work scheme and other employee perks
  • Private medical insurance
  • Company Car

Please note: This role is not eligible for visa sponsorship.

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Posted: April 17th, 2026