Switchboard Manager – Luxury Hotel Guest Experience

Jumeirah Carlton Tower in Knightsbridge seeks a Switchboard Manager to lead Service One operations, ensuring guest requests are handled promptly and professionally with a focus on luxury service standards.

The ideal candidate will have 6–8 years in guest services or reservations in luxury hospitality, a Bachelor’s in Hospitality Management or Business Administration, and strong stakeholder engagement skills to collaborate across departments and with external partners.

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